Communication
Contact Us
For your questions, suggestions, or support requests, please contact us. We are here to assist you.
Contact Information
info@terapi365.com
24/7 email support, response within 24 hours
Live Support
In-platform messaging
If you have an account, get live support from the panel.
1-1 Session
Technical support appointment
Booking an appointment through the platform for a one-on-one meeting
Working Hours
Monday - Friday: 09:00 - 18:00
Email support is available 24/7.
How Can We Help?
Technical support and troubleshooting
Platform usage training
Invoice and payment issues
Feature requests and suggestions
Data backup and security
Send Us a Message
Frequently Asked Questions
How long will it take to get a response?
We respond to messages sent via email within 24 hours. For emergencies, use the in-platform live support.
What should I do for technical issues?
First, check the in-platform help center. If the issue persists, you can schedule a one-on-one meeting.
Question about data security?
For detailed information about our KVKK-compliant system, you can review our privacy policy.
How can I submit a feature request?
Feel free to share your new feature suggestions with us. We evaluate all suggestions and incorporate them into our development plan.